How to Contact Uber Lagos Customer Care: Phone Number+ Address

Last updated on August 3rd, 2023 at 08:33 pm

This post contains how to contact Uber Lagos customer care service details in Lagos, Nigeria. It also contains their phone number, office address and official website.


Uber ride in Nigeria was established primarily to solve the need for residents in Lagos to get a reliable and comfortable ride whenever and wherever via a smartphone application (Uber app) that connects riders with drivers in the area.

The easy to use Uber App makes it possible to contact any of the Uber drivers in Lagos. Do you want to be an Uber partner or have any question about Uber ride that you don’t understand, then you might want to contact the Uber Lagos customer care service or even visit their headoffice to book an appointment.

Uber Lagos Customer Care Details

Uber Lagos Head-office Address

To contact Uber Nigeria at their headoffice in Lagos, visit: 2 Turnbull Road, Ikoyi, Lagos. The iLx Centre (Venia): Plot 8, 2nd Floor, Providence Street (Samsung Building), Lekki, Phase 1.


Greenlight sessions: Office Hours from Monday to Friday is 12:00pm – 2:00pm (Book An Appointment)

On-boarding session: Office Hours from Monday to Thursday is 2:30pm (Book A Session)

Uber official website is:

Uber Abuja Head Office Address

To contact Uber office in Abuja, visit 29, Mambilla Street, Aso Drive, Abuja. This office is not their HQ but is easily accessible for those who reside in the Federal Capital territory.

Uber Lagos: Contact Details & Car Requirements (Updated, March 2018)

Recently in Lagos, Uber has become a popular option when trying to move from one place to another. Unlike in the past were the yellow taxis or cab were reigning. Uber seems to have become the popular choice of many residents.

However, Uber do not only operate in Lagos. The history of Uber can be first traced to Paris when Travis Kalanick and Garrett Camp found it difficult to hire a cab, that was when the idea of tapping a button on your phone to find a ride began.

Uber was first founded in 2009, but it was not until 2011 that the mobile service and app got launched. It will shock you to know that the company doesn’t own any taxis but would simply connect you to a reliable ride within minutes. Thanks to the Uber app, you can easily get your driver to your location with a tap and pay with either your card or in cash.

Since its inception, Uber began in some metropolitan areas, using specific black cars to provide their cab services. Since the company has evolved over the years, it has moved to about over 600 cities across the globe and interestingly, Lagos is one of the cities where to find Uber in Nigeria.

The advantage of using Uber is that anyone can partner with them, not minding the gender. Even if you are a male or female, you can become an Uber partner as long as you have the car that fits their specs. With this initiative, the company affords you the opportunity to start earning money via Uber by offering rides.

Just imagine you being paid to drive at your own schedule by Uber without an angry boss on your toes.This shows that Uber creates the room for an easy life while you earn at your convenience.

To join the Uber team and becoming a partner, you will certainly need their contact details which we have written in detail in this write-up. However lets repeat it below.

To contact Uber Nigeria, you either visit the official Uber website and register. Or contact the company at their head office whose address is located at the iLx Centre (Venia), Plot 8, 2nd Floor, Providence Street, Lekki Phase 1.

You should also note that as an Uber partner, you may be required to resolve certain issues and this can be done by visit the Uber office. You can send a complaint or an email to or you can book an appointment online, then you can go to the Lagos office to resolve your complaints.

However, before you proceed with the process of registering as a partner,  make sure that your vehicles meet the following requirements:

  1. Your mileage shouldn’t exceed 100000 km when being put on the Uber system
  2. If you’re providing the UberX and UberBlack service, your vehicle must be sedan
  3. Your vehicle should have a working radio and an air conditioner
  4. Your vehicles must be 2009 or newer
  5. No salvage vehicles are acceptable
  6. Your vehicle must have seat belt for all passengers including the driver
  7. No full size vans are allowed (15 passengers)
  8. Your vehicle will remain on the Uber system except riders complain
  9. Only one driver is allowed per Uber account
  10. All drivers will go through a thorough background check initiated by Uber.
  11. You must have a valid driver’s licence

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Oluchi Chukwu

Oluchi is a seasoned Information blogger, content developer and the editor of Nigerian Queries. She is a tech enthusiast who loves reading, writing and research

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