How to Reset and Activate GOTV Decoder after Payment (Correct Method)

Last updated on August 4th, 2023 at 08:13 pm

This post will serve as a guide on how to reset your GOTV or activate it easily once you made payment. Although, the GOTV decoder will be activated automatically after you have made payment, there are still times when you would need to reset GOTV manually if the automatic one doesn’t work.

GoTv-customer-care

Ways To Activate Your GOTV Decoder Manually

Below are three methods to activate your GOTV manually.

  • Through text message
  • By activating it online and
  • Using your Mobile phone.

How To Activate GOTV via Text message

To use the text message activation process, text ‘reset and Your GOTV account number to 4688. Your GOTV account number is located under the GOTV decoder.

How To Activate/Reset Using the Online Method

  1. On an internet enabled device, visit Eazy GOTV.
  2. Log into your GOTV account with your account number and surname.
  3. Select and Click the dialogue box “Clear your error”
  4. Then Clear the E16 error
  5. Click on “Reset device now” tab’ and you will reset GOTV decoder easily.

How To Activate/Reset Using Phone Method

For the phone activation process, you simply dial *423# on any network and speak with one of the GOTV customer service representative.

All the above processes should work when you have trouble activating/resetting your GOTV. If it still doesn’t work, you do not need to panic but call their customer care numbers to get the decoder activated.  The customer care number is 08039044688 or you visit GOTV’s official twitter or Facebook page where you can met a representative online that would reset the decoder for you.

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Oluchi Chukwu

Oluchi is a seasoned Information blogger, content developer and the editor of Nigerian Queries. She is a tech enthusiast who loves reading, writing and research

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